Voice services are not available using a customer-owned modem.
Customer-owned modems may be used for data services only. *The modem model(s) listed above have been approved to work on the ATMC network for delivery of DOCSIS broadband services. High-speed DOCSIS 3.0 cable modem, Wi-Fi access point, and two-port Ethernet router PowerĪRRIS SURFboard DOCSIS 3.0 Cable Modem & Wi-Fi Router-6580Ĭable Modem with 802.11n Wi-Fi Router DOCSIS 3.0 ModemĪRRIS SURFboard DOCSIS 3.0 Cable Modem & Wi-Fi Router-6700ĪC1600 Dual-Band Router with DOCSIS 3.0 Cable ModemĪRRIS SURFboard DOCSIS 3.0 Cable Modem & Wi-Fi Router-6900Ģ.4/5.0 GHz Dual-Band Router with DOCSIS 3.0 Cable ModemĢ.4 GHz Wireless Router with 802.11 b/g/n Wi-Fi Router DOCSIS 3.0 ModemĢ.4/5 GHz Wireless Router with 802.11 b/a/g/n/ac. SURFboard SBG10 DOCSIS 3.0 Wi-fi Cable Modem SURFboard SBG7400AC2 DOCSIS 3.0 Wireless Gateways with ARRIS Secure Home Internet High-speed DOCSIS 3.0 cable modem, wireless access point, and four-port Ethernet router SURFboard SBG6950AC2 DOCSIS 3.0 Wireless Gateways with ARRIS Secure Home Internet If you have any questions or concerns about the performance of your Internet speed, contact our support center 24 hours a day, 7 days a week at 1-86. Before performing a speed test, close out all other programs and any other Internet activities to get the best result. Your computer’s performance can also influence speed test results. The best way to get the most accurate test result is to test a computer that is physically connected to your router through an Ethernet cable and power off all other wired and wireless devices that are connected to your network. Wireless network performance is highly dependent on how your home is constructed, the placement of your router, and the types and number of devices that are connected to your network.Ī speed test is an application that attempts to determine your maximum possible speed at the time of testing. A speed test performed over a wireless network will not give you a valid test result due to a variety of factors, many of which are related to the environment of your premise.
Each speed tier that we advertise is listed as a maximum attainable download speed delivered through a wired connection.Īny Internet capable device in your home (desktop, laptop, tablet, smartphone, game system, smart TV, smart appliance, etc.) that is not physically connected to your router via an Ethernet cable is considered a wireless device that must access the Internet through Wi-Fi. As your Internet service provider, FOCUS Broadband is committed to giving you the highest capacity access available, whether it be through cable modem or fiber optic technology.
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